Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options after backlash from users.
